Privacy Policy

Privacy Policy

Effective Date:

04/10/2025

At Swim4Life ("we", "our", or "us"), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for lessons, or communicate with us.

By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

Personal Information: Your name, email, phone number, and other details provided through forms or communications.Swimmer Info: Age, date of birth, swim history, and relevant health details to tailor lessons appropriately.Usage Data: Information like IP address, browser type, pages visited, and referring URLs.Communication Records: SMS, emails, and other exchanges between you and Swim4Life.

2. How We Use Your Information

We collect and use your information to:

Schedule and manage swim lessonsCommunicate via email, SMS, or phoneProvide lesson reminders and updatesSend occasional promotions (with your consent)Improve our website and servicesComply with legal requirements

3. SMS Messaging & Consent

If you choose to receive SMS updates:

You’ll receive lesson reminders, updates, or relevant offers.Message frequency may vary.Message and data rates may apply. You can opt out at any time by replying "STOP" or request help by replying "HELP".

We do not share SMS consent data with third parties except those helping us deliver messages (like SMS providers).

4. How We Share Your Information

We respect your privacy and do not sell your data.

We may share information only with:

Service Providers (e.g., CRM, email, or SMS platforms) under strict confidentialityRegulatory Authorities when required by lawMessaging Providers to deliver necessary communications

We never share your data with unrelated third parties for marketing purposes.

5. Cookies & Tracking

We may use cookies or similar tools to improve website functionality and track visitor behavior. You can disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your data from unauthorized access or misuse, using secure systems and best practices.

7. Your Rights

You may request to:

View or update your personal informationUnsubscribe from messagesDelete your data (unless legally required to retain it)

To make a request, contact us at:

[email protected]

8. External Links

Our website may include links to third-party websites. We’re not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Swim4Life offers lessons for children, but we only collect information from parents or legal guardians. We do not knowingly collect data directly from children under 13.

10. Policy Updates

This policy may be updated periodically. All changes will be posted on this page with an updated effective date.